Privacy Policy

Syntium Paper, LLC. Privacy Policy

Effective Date: April 24, 2024

This Privacy Policy describes how Syntium Paper, LLC. ("we," "us," or "our") collects, uses, and discloses your information when you use our Shopify store (the "Store").

Information We Collect

We collect the following information when you use the Store:

    • Personal Information: When you place an order, create an account, or subscribe to our newsletter, you may provide us with certain personal information, such as your name, shipping address, billing address, email address, and phone number.
    • Order Information: We collect information about your orders, such as the products you purchased, the price you paid, and the shipping method you selected.
    • Device Information: We collect information about the device you use to access the Store, such as your IP address, browser type, and operating system.

How We Use Your Information

We use the information we collect to:

  • Process your orders and fulfill your requests.
  • Send you important information about your orders, including order confirmations and shipping notifications.
  • Communicate with you about promotions, new products, and other news from Syntium Paper.
  • Improve the Store and our services.
  • Prevent fraud and protect our business.

Sharing Your Information

We share your information with third-party service providers who help us operate the Store and fulfill your orders. These service providers may be located outside of your country of residence.

We may also share your information if we are required to do so by law or in the good faith belief that such action is necessary to protect our rights, protect the safety of others, or investigate fraud.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you with services. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Choices

You can access and update your personal information by logging into your account. You can also unsubscribe from our marketing emails by clicking on the "unsubscribe" link at the bottom of our emails.

Children's Privacy

Our Store is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. If we learn that we have collected personal information from a child under 13, we will delete that information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Store. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@syntiumpaper.com
  • By mail: Syntium Paper, LLC. 5542 Research Drive Huntington Beach, CA 92649

California Consumer Privacy Act (CCPA)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA).